So, there are 2 issues with the Vauxhall pricing, firstly, their website can’t add up when you configure your car, and secondly some of the pricing is distinctly unfair. Lets look at these in order…
So, looking at the picture, I’ve added the premium Forward Lighting pack, which includes the LED daytime running lights, however, the LED Daytime Running Lights are still available as an tickable item. If I tick them, sure enough, they show up as £0.00 on the right, but hold on a minute.. what happened to the total ?! That’s right, despite them now being a free item (because they are part of a pack already selected) you’ll notice you have been charged £145.00 for them. A pure case of not being able to add £0.00.
So, for the second item, and this one is a little more complicated…
A couple of things you need to know.
If you upgrade to the Navi650 sound system, your going to be charged £855.00 Not unreasonable as it’s quite an upgrade from the standard system. If you chose to upgrade to the Navi950, then you’re looking at £1200.00 Maybe a little on the high side but still nothing to worry about really. Here is where it gets good…
Lets add in the Rear View Camera pack. This is some £1095.00 but this includes an upgrade of the sound system to the Navi650 as it needs the colour screen in the dash area to display the image on (the same price appears if you already had the Navi650 selected as an upgrade, it just turns to a free item). The astute mathematicians amongst us will have worked out that in real terms you’re paying £240.00 for the camera and wiring.. ok, it takes a while to run the wires and such so this is pretty reasonable.
Here is the Doozy….
If we had the Navi950 selected as an upgrade option (Remember our £1200.00), then we go and add in the camera, we get charged £1095.00 on top of our £1200.00 Now I approached Vauxhall with this information and ventured that if I’m paying for a Navi650 in the camera price then along with my Navi950 and camera I’d like the Navi650 as a spare… Apparently it doesn’t work like that, you just get to be screwed over to the tune of £850.00
At the time of writing this post, Vauxhall had been informed 2 months about the error on their website but so far have been unable to fix it.
It’s also taken around a month to get an answer on the Camera kit.. you’d have thought somebody in the know could have given an answer a little quicker than that.
All this is a little side show really, as I’ve already ordered my car and ultimately I’ll pay what has to be paid. The more dark and concerning thing is what I’ve been reading recently about the very poor service that some people have been receiving from Vauxhall. The one that springs to mind immediately is this plea from a Vauxhall motorist :-
I recently leased a 14 plate Vauxhall Corsa. It’s a Diesel EcoFlex model.
I’ve had the car for 5 weeks. On Sunday, I noticed the car was failing to accelerate properly (I now know that it had gone into ‘Limp Mode’). An engine warning light came on. After about 500 yards, as I turned a corner, there was a loud bang and a hissing noise coming from under the bonnet.
I called out the AA and got taken to a local Vauxhall Garage as I got free breakdown as part of my cover. The garage got back to me on Monday and said that a pipe had burst and had been ordered. They said the car should be on the road within two days again at no cost to me.
However, I got a call today to say that they now believe the problem is linked to the DPF filter becoming clogged and this has caused the pipe to burst. As a result, this is due to ‘the manner the car has been driven’ and is not covered by warranty and parts will cost £480 to fix.
I’m absolutely devastated. I get married next week and really can’t afford this. The DPF light has only come on once since I got the car. I did the sharp burst down the motorway in low gears as suggested and it went off. I do a fair bit of short distance driving at the moment but am also on the motorway and dual carriages fairly regularly as well.
I’ve looked online and seen similar issues with DPFs going awry but they all seem to be much further down the line (1yr-18months at least). I’ve only done 1,000 miles and had the car only 5 weeks as I said.
Does anybody think I have a decent case to make with Vauxhall that this issue shouldn’t be occuring so soon into ownership? If so, what is the best route to go down?
Any help greatly appreciated!”
It seems everybody is blaming this guy for the way he’s driving and as he says, there are many stories of the DPF’s going but none he can find within the first 1000 miles. I did my own research on this when I read something similar on the Astra Owners Network Forum. Everybody is getting the stock answer of it’s your driving style.. I wonder a) if there is some sort of design flaw in the Corsa, or even worse the entire Vauxhall Range, and b) if when something goes wrong with the car that I’ve ordered whether I’m just going to meet brick walls with customer service as so many others seem to have done.
As the pictures are a little hard to see when uploaded here, if anybody wants copies of the originals to inspect, just raise an “Ask me a question” with details of where you’d like it to be sent and I’ll send it over.
So, I chased the build of my car today, just as I had on 21st July, and whilst I was told :-
It seems that’s not the case at all. In fact, my salesman has just informed me that the build has been stalled and so now instead of getting a shiny new car at the beginning of September, I’ll be lucky if I even see it beginning of October! To say I’m annoyed is an understatement.
One thing I did do though, having read a number of forums questioning how recent their satnav maps were, I’ve insisted that my satnav has the very latest maps on it.. lets see how that one turns out.
So, I have a little good news. after emailing the MD of Vauxhall, it looks like there might be a resolution in the offing. They agree the pricing for the Navi950 seems wrong and they *should* be changing the system so that it removes the value of the Navi650 from the total when you have a Navi950 selected !!
I’m still not going to get my car for the 1st September as expected which really disappoints me. Especially as this was the first New car I’ve ever ordered and was looking forward to getting it on New Reg day. But I have been assured that they will expedite the delivery to the dealer so I should get it in September - albeit late on in September.